Privacy Policy

1. Information we collect

Information you provide:

• Account details: email address used to sign in.
• Profile details: name, profile address, talent type, headline, bio, location, phone, contact email, union status.
• Career details: credits, training, special skills, social media handles and audience numbers, brand partnerships, reel and website links.
• Physical details you choose to add for comp cards, such as height, measurements, hair and eye color, and sizes.
• Photos and headshots, and any captions.
• Messages you send us, including reports and copyright notices.

Information from Picture Studios records: if you previously shared information with Picture Studios, we may use that information (such as name, email, IMDb and social links) to set up or pre-fill your profile. You can edit or delete it at any time.

Information collected automatically: basic technical data such as IP address, browser type, device information, pages viewed and sign-in times, used for security, troubleshooting and understanding usage. We use only the cookies and local storage needed to keep you signed in and operate the Service. We do not sell data or use third-party advertising trackers.

2. Sensitive information

Photos and physical measurements can reveal information about your appearance. Please do not upload government IDs, Social Security numbers, financial information, health information or anything you would not want shared if your profile becomes public. Everything you add is optional unless marked as required to publish.

3. How we use information

• To create your account, send sign-in links and operate the Service.
• To generate your comp card, press kit and resume and to display your public profile when you choose to publish it.
• To provide coaching tips tailored to your profile.
• To consider you for Picture Studios casting projects you apply to or that match your profile.
• To send service messages and, where permitted, information about casting calls, headshots, classes and workshops. You can opt out of marketing emails at any time.
• To keep the Service safe: preventing fraud, abuse and prohibited content, and enforcing our Terms.
• To comply with legal obligations and respond to lawful requests.

4. Public vs. private information

• Private by default. Your profile, photos and documents are visible only to you (and to authorized Picture Studios staff when needed to operate the Service) until you publish.
• When public, the information on your profile page can be viewed by anyone with the link, and may be copied, saved or shared by others. We cannot control what others do with information you make public.
• You can switch your profile back to private at any time, which removes it from the Service.
• Documents you download, print or email are under your control once they leave the Service.

5. How we share information

We do not sell or rent your personal information. We share it only:

• With service providers who host our database and files, deliver email and provide AI processing, under contracts that limit their use of your data to providing services to us.
• With casting partners — such as producers, directors or clients of a Picture Studios project — when you apply to a casting call or have agreed to be considered.
• Publicly, when you choose to publish your profile.
• For legal reasons, to comply with law, legal process or government requests; to protect the rights, safety and property of users, Picture Studios or the public; or to report suspected child exploitation.
• In a business transfer, such as a merger or sale of assets, subject to this Policy.

6. AI processing

When you use coaching features, relevant profile text may be sent to an AI provider to generate suggestions. We do not permit these providers to use your content to train their public models, and we do not use your photos to create AI-generated likenesses of you.

7. Security

We use industry-standard protections, including encrypted connections, passwordless sign-in, access controls that restrict each member to their own data, and private file storage with time-limited links. No system is completely secure; if we learn of a breach affecting your personal information, we will notify you as required by law.

8. Retention

We keep your information while your account is active. If you delete content or your account, we remove it from the live Service promptly and from backups within approximately 90 days, except where we must keep limited records for legal, security or dispute purposes (for example, copyright notices and records of policy violations).

9. Your choices and rights

• Access, correct or delete profile information directly in your dashboard.
• Make your profile private at any time.
• Request a copy of your data or full account deletion through picturestudios.com/contact.
• Unsubscribe from marketing emails using the link in any message.

Depending on where you live (for example, California, Virginia, Colorado or other states with privacy laws, or the EU/UK), you may have additional rights, such as the right to know, delete, correct or port your data, and to appeal our decision. We will not discriminate against you for exercising these rights. We will verify your identity before fulfilling requests.

10. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. Profiles for minors must be created and controlled by a parent or legal guardian, who provides consent for any information and photos of the minor. We strongly recommend that minors’ profiles stay private and never include a phone number, school or exact location. If you believe a child’s information was provided without guardian consent, contact us through picturestudios.com/contact and we will delete it.

11. Photos of other people

If someone else appears in a photo you upload, you are responsible for having their permission. Anyone who believes their image or personal information appears on the Service without consent can request removal through picturestudios.com/contact.

12. Location of processing

The Service is operated from the United States, and your information may be processed in the United States and other countries where our service providers operate.

13. Changes to this Policy

We may update this Policy. If changes are material, we will notify you by email or in the Service before they take effect. See also our Terms of Use.

14. Contact

Picture Studios · Greensboro, North Carolina · picturestudios.com/contact